About this project ‘CashDrive’
CashDrive is a mobile app that allows users to withdraw cash from any designated cashpoints. It also facilitates P2P transactions, which will enable local P2P e-commerce platforms such as GumTree and Carousell to open up their users with more payment options.
A Conceptual Personal Project
CashDrive was created with passion, and it was inspired by another mobile app called ‘SOCASH’. I was briefly introduced to it by a flyer distributor while waiting for a bus, and I was intrigued by the idea of being able to withdraw cash from my bank account at accessible places other than the bank ATMs, which typically were crowded with people. After downloading and playing around with SOCASH, I thought the app has the potential to better engage with its audiences. CashDrive was created to take a step further, allowing users to do more on the fly.
The app also provides currency exchange services, and money changers could use CashDrive as a platform to connect and trade with consumers, and allowing them to pick up foreign currency at designated points.
____My Design Process______
Refine the ease of moving cash and driving the economy.
To begin, I created 3 different personas with my own assumptions and they are not fully research-based, but it was something that I came back to occasionally throughout my project to guide my design decisions and priorities. Typically they are the potential users for CashDrive, and their daily necessities are differentiated by their way of living, goals, motivations, personality and they are constantly looking for more ways to improve their lifestyles.
Research & Benefits
I spend 2days researching a few modern fintech apps, such as ‘Get4x’, ‘xe Currency’,’OCBC’, ‘DBS’, ‘Citi’ and ‘SOCASH’, the following outlines the key takeaways that a user could benefit from these apps.
- Provides a marketing platform for cashpoints (More people walk-in, increasing their productivity.)
- Banks to reduce costs in maintaining under utilised ATM machines.
- Studies show that $300 million to $400 million worth of cash is being held in ATMs, uncirculated.
- Benefits the economy, as enabling users increased access to cash, which can then be lent out for loans and businesses, increasing productivity.
- Brings Convenience and builds stronger customer relationships.
The initial approach is to first, breakdown the flow of the app. Highlighting key elements and action events were noted. The information were kept simple, with a user-centric outcome in mind.
User Flow Diagrams
After the initial IA drawings, I moved on to break down each user task flows with greater details, and analysed the flow of each tasks, ensuring every action are consistent and seamless.
Low Fidelity Wireframe
Initial sketches were done on paper, there were several revisions, and many trial and errors, as I aimed to achieve simplicity, keeping information compact and by ensuring call to action buttons and links were placed at relevant locations.
High Fidelity Wireframe
I brought forward the final revisions of the initial skeleton sketches of the app, and proceeded to translate them into a more detailed wireframe, indicating key components of the app, which the prototype would eventually take its shape from.